Return Policy

Our return policy is designed with your convenience and satisfaction in mind. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt. The item must be in its original condition, unused, and with all original packaging and accessories included.

How to Initiate a Return

To initiate a return, please follow these steps:

Contact our customer service team via email or phone to start the return process.
Provide your order number and the reason for the return.
Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send the returned item.

Once we receive the returned item, it will be inspected by our quality assurance team. If the return is approved, we will process your refund or exchange promptly. Refunds will be issued to the original method of payment, and you will be notified via email once your refund has been processed.

Please note that shipping costs are non-refordable, and you will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchange Options

We also offer exchanges if you would prefer a different item or if there was a problem with your original purchase. Please specify the item you would like to exchange for when contacting us about the return.

Contact Us

At ChetantestV5site, we aim to make your shopping experience as smooth and enjoyable as possible. If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We are here to help!

Returns: If you are not entirely satisfied with your purchase, you are welcome to return the item within 30 days of delivery. The product must be in its original, unused condition with all tags and packaging intact. Please note that custom-made items are not eligible for returns unless defective.

Refunds: Once we receive your returned item, it will be inspected by our team. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges: If you received a defective or damaged item and need to exchange it for the same item, please contact us within 7 days of delivery to initiate the exchange process.

Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us: If you have any questions on how to return your item to us, contact us at chetan@webware.io or call us at (204) 234-2345.

Return Period

You have 30 days from the date of delivery to return most new, unopened items. This period allows you ample time to decide if your purchase meets your needs and expectations.

Return Process

Initiating a return is simple. Please contact our customer service team at (204) 234-2345 or send an email to chetan@webware.io with your order number and details about the product you wish to return. Our team is here to guide you through every step of the process and ensure a hassle-free experience.

Condition of Returned Items

To be eligible for a return, items must be in the same condition you received them: unused, unopened, and in their original packaging. This ensures that the products remain in a sellable condition and can be restocked.

Refunds

Once we receive your returned item, we will inspect it and notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few days. This prompt processing ensures that you are not kept waiting for your refund.

Exchanges

If your item is defective or damaged upon receipt, we are committed to replacing it with the same item at no additional cost to you. Please contact us at chetan@webware.io with details of the issue, and return the defective or damaged item to our address. We will handle the replacement swiftly, prioritizing your satisfaction.

Shipping Costs for Returns

Please note that you are responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund. This policy helps us maintain our commitment to offering competitive prices and high-quality products.

Thank you for shopping at ChetantestV5site. We are committed to providing you with exceptional products and service, ensuring that your experience is as enjoyable and satisfying as possible.